The indian tech support so many times seems delayed and even some times there will be an echo of the whole conversation as you get on many overseas calls. It is very cool though when my Norton messes up, which it does about everytime I update it, all I have to do is call india and a person halfway around the world will actually take over my computer and fix it. So funny to see the programs being flipped through and the mouse going everywhere and you are not doing a thing. LOL They know what they are doing, that is all that matters. [Show/Hide Quoted Message](Quoting Message by paorcamp from Saturday, February 21, 2009 1:53:23 PM)
actually...there are a lot of companies that offer tech support here in costa rica and other central american countries...wether you request tech support in English or spanish they answer the phone...the problem is that many people who work in the English section doesn't speak English as they should...also we have companies in charge of surveys (like datascention) and others like sykes and so on...that's maybe why they usually don't understand what you say...or you can't understand what they try to say...
Which brings up another interesting question. If you live in a spanish speaking nation and you have a tech issue, when you call and ask for tech support in espanõl, do you get an indian person speaking spanish? Someone please tell me the answer to this!(Quoting Message by guidogodoy from Saturday, February 21, 2009 1:15:04 PM)
(In his best Indian tech-support voice)
Dear sir, I am not understanding what you mean by this "do-dad" terminology. Does this mean your father cannot use the phone?
There should have been a manual that explains everything in plain-japanese. I would refer you to that document as, while I work for Cricket, I do not actually own a cellphone. If it works either way, I would advise you to leave it off.
Is there anything else that I may assist you with today? Ok, please take a few minutes to fill out our automated survey and have a good day!
Deep Freeze wrote:
I have "Cricket" wireless. I have a little doo-dad ( high tech word) that I plug into the side of this thing and I have internet access. The little doo-dad has a switch on it. I have noticed that, whether I turn on this switch or not, I have internet. So, what the heck is it for???????????